Association for Road Assistance BulgariaAssociation for Road Assistance BulgariaARABWe respect your privacy. This policy explains what data we collect through the website, why and for how long, and how you can exercise your rights.
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The controller of personal data processed through this website is the Association of Road Assistance Bulgaria. You can reach us at the email address or postal address listed in the footer with any question relating to the processing of your personal data.
As a rule, the website does not collect personal data from visitors without an active step on their part. When you email us, or when you choose a region on the map and submit a request, we receive the information you have voluntarily included — for example name, phone, email, location and a description of your need.
We process the data you provide solely to answer your inquiry, to coordinate the requested service and to maintain communication until the case is closed. We do not use your contact details for marketing without your separate, explicit consent.
We do not sell or rent your data. We share information with third parties (for example partner crews in the relevant region) only to the extent necessary to perform the service you have requested or when we are required to do so by law.
We retain personal data only for as long as needed to perform the service and for a reasonable follow-up period in which legal or accounting reasons might require referring back to the communication. After that, the data is deleted or anonymised.
You have the right of access, rectification, erasure, restriction of processing, portability and objection to processing, as well as the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection. To exercise your rights, please contact us at the address listed in the footer.
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.
If this policy is updated, the current version is published on this page and the last-updated date is refreshed. For privacy-related questions please use the contact details in the footer.
This document is a placeholder and should be reviewed by qualified legal counsel before the site is taken live.